|
DYNASERVE TECHNOLOGIES LTD (referred to in this Privacy
Statement as "we" or "DYNASERVE") recognize the importance
of protecting the privacy of all information provided by
users of our web sites, registrants, and all of our
customers. We created this policy with a fundamental respect
for our users’ right to privacy and to guide our
relationships with our users. This privacy statement
discloses the privacy practices for all products and
services owned by DYNASERVE.
INFORMATION COLLECTION AND USE
DYNASERVE collects information from our website users,
subscribers and customers. In this section of our privacy
policy, we will describe the type of information we collect
and how we use it to provide better services to our
customers.
Registration and Ordering
As part of the registration process, you are required to
provide us certain information and to update us promptly as
such information changes such that our records are current,
complete and accurate. You are obliged to provide us the
following information:
i) Your name and postal address (or, if different, that of
the domain name holder);
ii) The domain name being registered
iii) The name, postal address, e-mail address, and voice and
fax (if available) telephone numbers of the administrative
contact for the domain name.
iv) The name, postal address, e-mail address, and voice and
fax (if available) telephone numbers of the billing contact
for the domain name.
Dynaserve may from time to time request additional
information from you. While not obligated to provide the
additional information, you should provide the additional
requested information to ensure that you will obtain all the
products and services which Dynaserve makes available to
domain name registrants.
Additional Information Maintained About your Registration
In Addition to the information you provide, we maintain
additional information relating to your domain name
registration, including:
(a) the original creation date of the registration;
(b) the date and time the registration application was
submitted to us and the appropriate registry;
(c) communications constituting registration orders,
modifications, or terminations and related correspondence;
(d) records of account for your domain name registration,
including dates and amounts of all payments and refunds;
(e) the IP names and address of the primary name servers and
any secondary name servers;
(f) the name, mailing address, e-mail address, telephone
number, and fax number of the technical contact for the
domain name;
(g) the name, mailing address, e-mail address, telephone
number, and fax number of the zone contact for the domain
name;
(h) the expiration date of the registration; and (i) other
information regarding all other activity regarding your
domain name registration and related services.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask
for contact information (such as name, e-mail address and,
occasionally, demographic information). We use this
information in the same manner as we use contact information
in the registration and ordering process described above.
Recipients of our newsletters can unsubscribe using the
instructions listed at the end of the e-mail newsletter.
Surveys and Contests
From time to time we invite users to provide information via
surveys or contests. Participation in these surveys or
contests is completely voluntary and the user therefore has
a choice whether to disclose requested contact information
(such as name and mailing address) and demographic
information (such as zip code or job title). In addition to
other uses set forth in this policy, contact information
collected in connection with surveys and contests is used to
notify the winners and award prizes, to monitor or improve
the use and satisfaction of the site, and may be shared with
sponsors of such surveys or contests.
Interactive Features
At some of our sites, we offer interactive and community
features such as discussion boards, webcasts and user
profiles. Note that all personal information sent or posted
via such features becomes public information for which we
are not responsible.
Tell-A-Friend
If users elect to use our referral service for informing a
friend about our sites and services, we may ask them for the
friend's name, job title and e-mail address. DYNASERVE will
store and use this information to send the friend an
invitation. This information may also be used to provide
information about our company and related products and
services. The friend may contact us as specified in the
tell-a-friend message to request that no further
communications be sent.
Communications with Us
We have features where users can submit information to us
(such as our feedback forms). Requests for service, support
or information may be forwarded as needed to best respond to
a specific request. We may retain e-mails and other
information sent to us for our internal administrative
purposes, and to help us to serve customers better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates
that contain important information about our sites and
services. For example, we send new members a welcoming
message, and verify password and username for our
password-protected sites. We may also communicate with a
user to provide requested services and for account-related
issues via e-mail, phone or regular mail.
Automatic Data Collection
Our web sites have features that automatically collect
information from users, to deliver content specific to
users' interests and to honor their preferences. This
information assists us in creating sites that will serve the
needs of our users.
We use "cookies," a piece of data stored on the user's hard
drive containing information about the user. Cookies benefit
the user by requiring login only once, thereby saving time
while on our site. If users reject the cookies, they may be
limited in the use of some areas of our site.
For our internal purposes, we gather date, time, browser
type, navigation history and IP address of all visitors to
our site. This information does not contain anything that
can identify users personally. We use this information for
our internal security audit log, trend analysis and system
administration, and to gather broad demographic information
about our user base for aggregate use.
We may combine demographic information supplied by a
subscriber at registration with site usage data to provide
general profiles, in aggregate non-personally identifiable
form, about our users and their preferences in the content
of the site and advertising. We may share this composite
information with our advertisers and business affiliates to
help them better understand our services.
WITH WHOM YOUR INFORMATION IS SHARED
Dynaserve provides domain name registrant information to the
Registrar and/or ICANN, the registry administrators, and to
other third parties as ICANN and applicable laws may require
or permit. The Registrar may make publicly available, or
directly available to third party vendors, some or all of
the domain registration information provided by you, for
purposes of inspection such as through the Registrar's WHOIS
service, for targeted marketing, or for any other purpose as
required or permitted by ICANN and applicable laws.
ICANN may establish guidelines, limits and requirements that
relate to the amount and type of information that the
Registrar may or must make available to the public or to
private entities, and the manner in which such information
is made available.
Other than as set forth above, we do not share personally
identifiable information with other companies, apart from
those acting as our agents in providing our
product(s)/service(s), and which agree to use it only for
that purpose and to keep the information secure and
confidential. Also, our parent, subsidiary and affiliate
companies, entities into which our company may be merged, or
entities to which any of our assets, products, sites or
operations may be transferred, will be able to use personal
information. We will also disclose information we maintain
when required to do so by law, for example, in response to a
court order or a subpoena or other legal obligation, in
response to a law enforcement agency's request, or in
special cases when we have reason to believe that disclosing
this information is necessary to identify, contact or bring
legal action against someone who may be causing injury to or
interference with (either intentionally or unintentionally)
our rights or property. Users should also be aware that
courts of equity, such as U.S. Bankruptcy Courts, might have
the authority under certain circumstances to permit personal
information to be shared or transferred to third parties
without permission.
We may share aggregate information, which is not personally
identifiable, with others. This information may include
usage and demographic data, but it will not include personal
information.
CORRECTION/UPDATING PERSONAL INFORMATION
If a user's personally identifiable information changes
(such as zip code), or if a user no longer desires our
product(s)/service(s), we provide a way to correct or update
that user's personal data. The user should contact Customer
Support for the applicable product or service.
SECURITY
We use reasonable precautions to protect our users' personal
information and to store it securely. Sensitive information
that is transmitted to us online (such as credit card
number) is encrypted and is transmitted to us securely. In
addition, access to all of our users' information, not just
the sensitive information mentioned above, is restricted.
Only employees who need the information to perform a
specific job (for example, a billing clerk or a customer
service representative) are granted access to personally
identifiable information. Finally, the servers on which we
store personally identifiable information are kept in a
secure environment.
LINKS
Our web sites contain links to other sites. DYNASERVE is not
responsible for the privacy practices or content of such
other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of each
web site to which we may link that may collect personally
identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes
on this page so our users are aware of what information we
collect, how we use it and under which circumstances, if
any, we disclose it. Users should check this policy
frequently to keep abreast of any changes.
For questions about this privacy statement, contact:
Dynaserve Technologies Ltd
#167 19567 Fraser Hwy
Surrey, BC V3S9A4
Canada
604-532-9941
admin@dynaserve.com
|